Discovering the World is Flat
© 2010 Max Lent
Thomas L. Friedman said in his book,
The World is Flat, that he
asked everyone he interviewed where they were when they
discovered the world was flat. The following would
have been my answer to his question.
The year was 1998. The place was Katmandu,
Nepal. My wife and I were walking through Durbar
Square at sunset. The square is in the old section of
the city where there were no street lights. The square
was bordered on one side with ancient pagoda-like temples
and on the others with antique and other stores. In
the middle of the square were dozens and dozens of merchants
who spread their goods on woven carpets. They sold
various metal and stone statues, prayer wheels, jewelry, and
hundreds of other goods that could easily have passed for
antiques. The sellers were mostly dressed in
traditional costume. As we walked around, the sunset
turned to night. In the blackness, the merchants began
lighting oil and kerosene lanterns to continue to display
their goods. Pools of yellow light illuminated the old
rugs displaying merchandise. Tourists walking between
the vendors created mysterious shadows. The smells
were of old wool carpets, incense, and fuel from the lamps.
The sounds were mostly voices of Nepalese merchants calling
out to each other and the hissing of the lamps. The
scene was so primitive and so excluded from the outside
world that if a tribe of horseback riding warriors from
ancient China would have charged into the square we would
not have been surprised. It was an awesome moment in a
far away land that created a sensation of traveling back in
time a thousand or more years.
Like many moments of supreme ecstasy, it was all too
short. We were getting hungry and the medication I was
taking for virus I picked up on the flight to India was
wearing off. It was time to return to our hotel.
On our way back to the hotel we stopped off at an Internet
access shop and sent email messages describing what we had
just seen to friends and colleagues in the U.S. The
juxtaposing of ancient and Internet culture within a few
blocks of each other was dazzling. Nearly every town
we visited in India and Nepal displayed signs over
storefronts on nearly every block offering Internet access,
email, and letter writing services. This was
surprising to us. We like many Americans, wrongfully
thought of India as backward, primitive, and a country of
snake charmers and elephants before our visit. What we
found everywhere we went was English speaking intelligent,
educated, and charming people with a insatiable desire to
better themselves.
Because of difficulties in arranging our departure from
Katmandu we were stranded in Nepal for several days.
To creatively use our time we arranged for a two day trip to
a Tiger preserve. On the drive down to the lowlands
from the Himalayas we passed through many poverty stricken
villages. Some of these villages were so poor that the
major employment was making gravel, by hand. Men and
women could be seen from the road breaking softball sized
rocks into smaller rocks with hammers. The smaller
rocks were passed on to the next person in a line of workers
who would break the rocks into every smaller bits until, at
the end of the line, gravel was produced. These
workers lived on mud huts with doorways, but no doors.
The huts had windows, but no window covering. Inside
the huts there was little or no furniture. The stove
was made of mud and about a foot square. Twigs were
used to heat the cooking pot. The people slept on mats
on the floor. This was poverty unlike any I had ever
seen.
Out of these huts, as we passed by them in the early
morning, emerged children in British style school uniforms.
Perfectly white shirts, dark blue pants or skirts and a dark
blue blazer with polished shoes adorned the children.
Many carried backpacks or briefcases. Some had books
tied together with rope. We asked our driver about the
children and about how the parents could afford such
uniforms. We were told that the parents of every child
we saw wanted their child to grow up and become the next
Bill Gates. He explained that the parents would make
any sacrifice to ensure that their children were educated.
Education was seen as the means of ensuring that their
children would never have to make gravel by hand.
On this trip, I wrote all of my travel notes on a PDA
with a detachable keyboard. Everywhere I traveled in
India, people would come up to me and demand a demonstration
of the technology I was using. At the end of the
demonstration they requested specific details on how they
could obtain such a PDA.
When I returned to my job at Global Crossing, I expressed
to my managers that fabulous opportunities existed for our
company in India. Their telecommunications
infrastructure was primitive, but being used in every
technological way imaginable. I described the thirst
for technology that I observed. I expressed the
benefits of doing business with an English speaking people
who were educated and entrepreneurial. I also said
that if our company didn't exploit this situation, other
companies would. I had no knowledge of Indian
government or politics, but I knew from speaking with its
people that they were a force that had to be recognized and
would be no matter what we did or did not do.
I was fortunate to have managers who would listen to my
stories from the other side of the world.
Unfortunately, Global Crossing was at that time being
artificially fattened by an investment banker for sale to
the highest bidder. My observations were appreciated,
but nothing came of them. What Global Crossing was
doing at that time was laying fiber optic cable across the
planet. The work that I was doing for the company was
helping to pave the way for globalization. Soon India
would have access to more and better high speed Internet
access. India was in the process of privatizing its
telecommunications infrastructure and moving, as described
in Friedman's book, toward becoming a world technology
power.
Between 1998 and now, I had this nagging feeling in the
back of my mind that the Internet was changing the world in
ways not yet described by authors. Friedman has proved
that my feelings were warranted. There's still more to
be discovered about the effects of the Internet on the
World. Friedman discovered the effect of the Internet
on economics and the effect that the changed economics had
on everything else.
I feel that something even more important is going on as
the people of the world can answer almost any basic question
through the Web. I believe that this access to
information is changing our intellect in ways that we do not
yet understand. Sometime around 2000 the Internet
became the answer to more questions than the world had to
ask. It is not unimaginable to think that education in
the future will not be based on memorizing facts, but on
asking unique and creative questions. What is
wonderful is that the children growing up in Nepal, India,
China, and the rest of the world will access to the answers.
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